
- Built AI-driven document analysis features in the customer-facing web platform, now used 10,000+ times per day across fleets in the US and Canada, carrying work from product discovery through to production release.
- Authored, reviewed and presented Technical Design Documents for frontend initiatives, aligning product and engineering on scope before implementation and reducing late-stage rework.
- Instrumented frontend observability with Datadog (dashboards, alerts, error tracking) and Pendo (product usage analytics), and ran production incident response through Rootly.
- Led and implemented test automation across API, browser and end-to-end suites, raising test coverage from 60% to 90%.
- Built an AI feature on Amazon Bedrock at an internal hackathon, integrating live model calls for real-time in-product responses, and demoed the prototype to the engineering organization.







